Privacy Policy

SOLUENCY Privacy Policy

Last updated: July 25, 2023

SOLUENCY LLC. ("SOLUENCY") operates several websites including Soluency.com, SmartCards.BIZ and Billing.Soluency.com. It is Soluency's policy to respect your privacy regarding any information we may collect while operating our websites.

Covered Entities

For the sake of this policy, covered entities are all websites owned and operated by SOLUENCY, LLC. A list of websites SOLUENCY owns and operates is provided below.

Websites owned and operated by SOLUENCY, LLC. include:

  • Main Website — Soluency.com
  • Soluency Blog — Blog.Soluency.com and/or Soluency.com/blog/
  • Control Panel — Panel.Soluency.com
  • Status Page Website — Status.Soluency.com
  • Billing System Website — Billing.Soluency.com
  • Smart Business Cards - SmartCards.BIZ

Website Visitors

Like most website operators, SOLUENCY collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SOLUENCY's purpose in collecting non-personally identifying information is to better understand how SOLUENCY's visitors use its website. From time to time, SOLUENCY may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website or service.

SOLUENCY also collects potentially personally-identifying information like Email address, Personal website URL and Internet Protocol (IP) addresses for logged in users and for users leaving comments on Soluency hosted blogs. Soluency only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. For instance, we ask visitors who would like to comment on our blog to provide a username. Those who purchase Services from Soluency are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. Soluency does not disclose personally-identifying information other than as described below.

Web Server Logs and Aggregated Statistics

Like most website operators, SOLUENCY gathers certain information automatically through your use of the Site. This information may include Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

Cookies

SOLUENCY uses cookies to help identify and track visitors, their usage of Soluency website, and their website access preferences. SOLUENCY visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using SOLUENCY's websites; however, certain features of SOLUENCY's website(s) may not function properly without the aid of cookies. This Privacy Policy covers our use of cookies and does not cover the use of cookies by any advertisers.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at SOLUENCY's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. Soluency will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transfers

If SOLUENCY, or substantially all of its assets, were acquired, or in the unlikely event that SOLUENCY goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SOLUENCY may continue to use your personal information as set forth in this policy.

Law Enforcement

Under certain circumstances, SOLUENCY may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). SOLUENCY is subject to the investigative and enforcement powers of including, but not limited to the FTC (Federal Trade Commission) and Attorneys General within the United States. SOLUENCY may disclose personal data in response to lawful requests from law enforcement, to comply with court orders and warrants, or for national security purposes.

Other Legal Requirements

Soluency may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Personal Data Security

The security of Your Personal Data is important to SOLUENCY, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Privacy Policy Changes

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By mail: 5840 26th St W, Building 8, #124, Bradenton, FL 34207
  • By phone: 941-274-6640
  • Electronically: Contact Us